Holla! Are you looking for PayDay physical office near you for customer support or complaint? Don’t worry, we’ve got you covered with address and contact information of PayDay offices in Nigeria.
Looking for a reliable and secure way to transfer money globally? Look no further than Payday! With its innovative features, Payday makes international transactions easier and more convenient than ever before. Whether you need to pay school fees abroad, send money to friends and family in Africa, or exchange funds globally, we have you covered.
International Account: Your Money, Your Way. PayDay is also in partnership with Moniepoint.
General QuickCheck Contact/Customer Care Number & Email
Email: support@usepayday.com
Phone/Contact Number:
General Office Address:
- PayDay Office in CANADA: 2800 Park Place 666 Burrard St Vancouver
- PayDay Office in United States of America (USA): 256 Chapman Road STE 105-4, New Castle, DE
- PayDay Office in RWANDA: M.Peace Plaza, 5th Floor, Block B
- PayDay Office in United Kingdom (UK): 241, Southwark bridge road, SE1 6FP, London
Nigeria Phone Number | 018886888 |
WhatsApp Number | |
Email Address | support@usepayday.com |
Office Address | 2800 Park Place 666 Burrard St Vancouver, Canada. |
Telegram | https://t.me/paydayHQ |
https://twitter.com/ourpaydayHQ | |
https://www.instagram.com/ourpayday/ | |
Website | https://www.usepayday.com/ |
FREQUENTLY ASKED QUESTIONS (FAQs)
How does Payday work?
Payday is the simplest way for Africans to receive and send payments to and from anywhere in the world. With Payday, you get a wallet that can accept international transfers and a virtual card to spend anywhere you wish. No limitations exist with Payday.
What IDs can I sign up on Payday with?
At Payday, we’ve made it easy to sign up using only your BVN and a selfie. It is important to sign up with your BVN so as to prevent impersonation and also keep you safe.
What are the exchange rates?
At Payday, we strive to offer the fairest exchange rates. As at the time of purchasing or selling a foreign currency with your local currency, the rates are always slightly lower than the prevailing market rates.
What is the Payday tag?
These tags are unique identifiers that replace account numbers on Payday. With them you can receive or send money to any Payday user for free. For example, with your tag, a friend in another continent gets to send money to you instantly with no transfer charges.
Can I set up an international account on Payday?
Yes, you can. You can create USD, EUR, and GBP virtual bank accounts. To do this simply click on the drop-down button at the top-up of your dashboard and click on create a new account of your choosing.
How do Payday cards work?
Setting up a card on Payday is FREE!. The cards can be used for transactions anywhere in the world, and come with a monthly spending limit of $120,000.
What countries can I send money to?
Currently, money can only be sent from your payday account to any Nigerian bank account.
How do I withdraw to my local bank account?
- Tap send from your Payday wallet.
- Select the country of withdrawal.
- Choose an available method of withdrawal.
- Withdraw your preferred amount in three minutes.
What is the transfer fee?
There is a withdrawal fee of 1.4% at the time of withdrawal. This is charged against the dollar value you’re trying to withdraw.
What’s the exchange rate for sending money?
Your Payday balance is denominated in dollars. At the point of selling the dollars for your local currency, the rates are always slightly lower than the prevailing market rates.
What is the transfer limit?
To adhere with standard money transfer protocols, worldwide, the transfer limit for your account is $10,000 per day.
How long do transfers take to settle?
Transfers take a maximum of 3 minutes to settle within Africa. For transfers to countries outside Africa, like the USA, it takes 2 to 4 days.
What countries can I receive money from?
With Payday, you get to receive money from anywhere in the world. Using a request link, payments can be made into your wallet by anybody you send it to.
At what exchange rate do I top up my card?
All Payday cards are denominated in dollars. That is, you top up your card by purchasing dollars in your wallet with your local currency. These dollars can then be transferred to your card. On the exchange rate, this is done at the prevailing market rates.
What’s the exchange rate for receiving money?
All balances on Payday are denominated in dollars. That is any amount sent to you in a currency that isn’t dollars will be converted to dollars at the prevailing market rate.
What’s the limit on the amount I can receive?
There are no limits on how much you get to receive in your Payday account. Limitless is an actual promise here.
Is there a spending limit on my card?
The spending limit per card is $4,000 and $120,000 per month. However, you can hold more than your spending limit in your card.
How many virtual cards can I create?
At the moment, you can only create one card per account.
If a transaction fails, how long do refunds take?
Though transactions can pend for longer than usual, they end up going through most times. However, if the status reads failed, you’ll get a reversal in less than 30 minutes.
Do these cards work on Apple, Amazon, Netflix e.t.c
Yes, they work everywhere except for betting, crypto, and adult websites.
What countries can I use this card in?
Your card can be used in any country of your choice.
How long does it take for funds sent to my virtual foreign account to reflect?
It’ll be processed in 24 hours or less.
Are there charges for sending or receiving money into my foreign virtual account?
Yes. For Pounds or Euros, a flat fee of 8. For dollars – 0.5% capped at $25.
Are my funds secure in the virtual foreign accounts?
Your foreign virtual account is securely encrypted and protected.
Once the money reflects in my account can i send it to my payday wallet or transfer to another account?
You can withdraw the funds directly to your payday wallet.
Can I fund my virtual card from my virtual foreign account?
No you cannot fund your virtual card from the virtual foreign account, but you can withdraw to your payday wallet and fund your virtual card.
How do I fund my card from my NGN Account?
You can easily fund your card from your NGN balance at your own pace by following the steps below:
- Step 1: Click on the drop-down button at the top of your dashboard to switch accounts.
- Step 2: Choose your Local NGN
- Step 3: Click on the Swap button and swap naira to USD
- Step 4: Navigate to the card page and click on fund card with the desired amount.
- Step 5: Start shopping.
How do I fund my card with my Mastercard from my wallet and USD account
- Step 1: Click Account.
- Step 2: Choose your USD account (Which also has money from your wallet in USD).
- Step 3: Fund card.
- Step 4: Start shopping.
Where is my Payday Balance? Is my money gone?
Your payday balance is now combined with your US Virtual account balance
30. But I don’t have a USD Virtual Account?
Your payday balance will still reflect in this account in addition to your original USD Virtual account. We want all your USD in one place for you to easily access.
31. How do I close my USD account but leave my Wallet open?
Anytime you fund your mastercard from your Payday balance after currency swap, your money will be here.
32. Can I receive money into my USD Balance?
There are 2 ways to credit your USD Balance.
- Option 1 Swap the funds in your NGN balance.
- Option 2 Share my USD account details (details on the app).
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